Support information for Brilliance Partners games.
Rolling Around
If you cannot see the ball as you move your finger over the screen, you've pushed too far and the ball will not move. Think of a marble on the table - as soon as your finger rolls over the ball it will stop moving freely.
If the ball is not moving away from your finger in the direction you think it should, consider how your finger is connecting with the screen - the center of your contact with the screen is considered the center of your finger to the game.
If the ball is not moving fast enough for you, you can change the weight of the ball using the Kilogram weight icon. A heavier ball will provide you more control but moves slower.
There are 1600 levels. You can scroll through the levels list for only the levels that you've completed. You can re-play any past level to earn more stars or to attempt to earn a diamond. You cannot earn more than three stars per level or more than one diamond per level.
If you find something really wrong about a level, we'd love to hear about it. Send us a screnshot. Thanks. But in the meantime, try force quitting the app and loading again. Or try playing some different levels and coming back to it.
Use your diamonds in the store to get new fun colored balls. Find the store using the shopping cart icon in the gear icon or by clicking on the dimaonds at the top of your screen.
The game will remember the ball you've selected. You can switch back and forth between balls you've already obtained by using the store and selecting balls marked as 'owned'.
If you delete the game and re-install, you will lose all history of the levels you've completed, the stars you've earned, the diamonds you've earned, and any balls you've collected.
This gives you an opportunity to play every level again as if it was the first time. Enjoy.
Rolling Around does not have any in-app purchases.
Merge Windows
Drag a window from one of the sides to another window on one of the sides or to one of the windows in the building.
Windows in the building cannot be dragged out of the building.
You cannot drag a window through/over the building. So you must drag a window in a motion around the building.
If there is any problem dragging the window, attempt to drag the window in a slower motion.
There are 29 levels ranging from easy to outrageous. Some levels are just faster than the previous one. Some levels have buildings with more stories. And the hardest levels have a building the full height of the screen, preventing you from sharing windows around the building.
You can swipe between the levels and select or click play to choose a level to play. Later levels are locked until complete the previous levels.
If you find something really wrong about a level, we'd love to hear about it. Send us a screnshot. Thanks. But in the meantime, try force quitting the app and loading again. Or try playing some different levels and coming back to it.
If you delete the game and re-install, you will lose all history of the levels you've completed.
This gives you an opportunity to play every level again as if it was the first time. Enjoy.
Merge Windows does not have any in-app purchases.
Merge Walls
Drag a wall shape from one of the sides to one of the sides or to the incomplete walls in the building.
Walls in the building cannot be dragged out of the building.
If there is any problem dragging the wall, attempt to drag the wall in a slower motion.
There are 49 levels ranging from easy to outrageous. Some levels are just faster than the previous one. Some levels have buildings with more stories.
You can swipe between the levels and select or click play to choose a level to play. Later levels are locked until complete the previous levels.
If you find something really wrong about a level, we'd love to hear about it. Send us a screnshot. Thanks. But in the meantime, try force quitting the app and loading again. Or try playing some different levels and coming back to it.
If you delete the game and re-install, you will lose all history of the levels you've completed.
This gives you an opportunity to play every level again as if it was the first time. Enjoy.
Merge Walls does not have any in-app purchases.
Pad Hopper
Hoppy can hop to a pad directly to the left of him or to the right of him. He can also hop to a pad just above him to the left or right.
On the starting pad, hoppy can jump to the left or right on the pad to get closer to pads on the other side of the game.
Hoppy has five lives. Extra lives will regenerate every 15 minutes.
Hoppy needs to hop up to the top of the pads. All of the pads on the top level are specially marked, and reaching any of those pad instantly completes the level.
Collect stars as you hop up to the top. Stars can be used later to get you Extra Lives or prizes.
You can earn prizes like Extra Lives, Shields or extra Pads by collecting a ? prize ball during your level
You can use your prizes at the beginning of each level by clicking on the prize before you click 'Play' and selecting the prize to be used.
You can click on the Stars icon or the Gear icon to reach the Store.
In the store you can use the Stars you've collected to get Extra Lives, Shields, and Extra Pads prizes for use during the harder levels.
If you delete the game and re-install, you will lose all history of the levels you've completed. You will also lose any prizes you've accumulated or purchased. There is no way to recover those prizes.
The Daily Challenge feature provides you a fun and challenging level each day with fun and interesting patterns. These levels provide more stars and multiple prize balls which you can win when completing the level.
Once you complete level 2, you will start to be offerred to play the Daily Challenge level of the day or the Next regular level.
You can only win the Daily Challenge level once each day.
If you close the app and restart the Pad Hopper game in the same day, you will not be offerred the Daily Challenge game again that day.
If you close the dialog or prompt for the Daily Challenge or play a regular level, you can retry the Daily Challenge by opening and closing the Pad Hopper store.
Pad Hopper offers in-app purchases. You can access in-app purchases using the Gear Icon and Store Icon on the main screen. You can also click the Star Icon in the upper left corner.
You can purchase Unlimited Lives, Ten Shields, Ten +1 Pad, Ten +2 Pads, Ten +3 Pads, Ten +5 Pads, or Super Pack.
Unlimited Lives shows up as an infinity symbol next to Hoppy in the upper-right corner.
You can click the treasure chest icon to see a list of all the prizes you have currently include those just purchased.
Restore Purchases can be used to claim items purchased offline or restore Unlimited Lives to a new device. Other purchases cannot be re-created on a second device and are only delivered once. Therefore when switching devices, you should make every effort to retain apps and their status to keep your level and all claimed prizes. Deleting the app will delete all prizes.
Bug Army
When trying to fill up the paths, you need to turn your bugs down one of the paths. Even if a path has a turn and no other way for bugs to go, you still have to instruct the bugs to turn. Instruct the bugs to turn by tapping a square near where the lead bug is passing to create a sound echo to draw them into that direction. On higher levels you might need to turn a bug two, three or four times.
March your bugs down the paths and fill in all the empty space. If you have a group of two or three bugs, the bugs following will not split off. This can mean that you will block and empty space and fail at the level. Each level can be filled at least one way with all of the combinations of bugs.
If you delete the game and re-install, you will lose all history of the levels you've completed.
This gives you an opportunity to play every level again as if it was the first time. Enjoy.
Bug Army does not have any in-app purchases.
Pass With Care
To change lanes simply swipe your finger left or right and release your finger from the screen.
If it looks like there is less than half a car length between some cars, then there is not enough room for you to change lanes.
If you delete the game and re-install, you will lose your high score.
Pass With Care does not have any in-app purchases.
Rolling Around, Merge Windows, Merge Walls, Pad Hopper, Bug Army, and Pass With Care are provided by:
Feel free to contact us at support@brilliancepartners.com.